Privacy Policy

Effective Date: August 8, 2025

Welcome to AURNIQ. We are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website https://aurniq.com, make a purchase, or otherwise engage with our services.

By using our website, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information from users:

🔹 Personal Information:
– Full name
– Email address
– Phone number
– Shipping and billing address
– Payment information (handled securely through third-party gateways)

🔹 Technical Information:
– IP address
– Browser type
– Device type
– Cookies & usage data

2. How We Use Your Information

We use your information to:
– Process and fulfill your orders
– Send order confirmations and shipping updates
– Respond to your queries or customer service requests
– Send marketing emails (only with your consent)
– Improve user experience and website performance
– Prevent fraud or illegal activities

3. Sharing Your Information

We do NOT sell, trade, or rent your personal information to third parties.

However, we may share your data with:
– Trusted third-party service providers, such as payment gateways, logistics providers, and email platforms
– Legal authorities, if required by law, court order, or to protect our legal rights

4. International Data Transfers

If you are accessing our services from outside Bangladesh, your information may be transferred to and processed in Bangladesh or other countries where our service providers operate. By using our site, you consent to this transfer.

We take appropriate steps to ensure your data is handled securely and in compliance with international data protection laws such as GDPR and applicable local regulations.

5. Payment Information

All payment transactions are securely processed via third-party gateways (SSLCommerz, Stripe, PayPal, bKash, etc.). We do NOT store your full credit/debit card numbers or CVV codes on our servers.

6. Cookies & Tracking

We use cookies and similar technologies to:
– Remember your preferences and cart items
– Track website usage (Google Analytics, Facebook Pixel)
– Improve functionality and marketing efforts

You can disable cookies from your browser settings.

7. Your Data Rights

You have the right to:
– Access, update, or delete your personal data
– Opt-out of marketing communications at any time
– Request data portability (where applicable)

To exercise these rights, contact us at [email protected]

8. Data Retention

We retain your information as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

9. Children’s Privacy

We do not knowingly collect data from children under the age of 13. If you believe we have inadvertently collected such information, please contact us for deletion.

10. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in technology, legal requirements, or our practices. Updates will be posted on this page with a new effective date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:

AURNIQ
📧 Email: [email protected]
📞 Phone: +880 1973 367 563
📍 Address: Kawla, Airport Road, Dhaka-1230, Bangladesh