FAQs

Yes, we do!

• Inside Bangladesh: Fast home delivery across all 64 districts. Both COD and prepaid options are available.

• International Shipping: We ship worldwide for selected products. You can order directly from our website.

Yes! Every product comes with a 1-Year Warranty Card, covering manufacturing defects and stitching issues.

• If something goes wrong, we offer free repair or replacement, subject to evaluation.

• We provide dedicated after-sales support via email or WhatsApp.

Warranty card is physically included with each product.

We accept returns or exchanges if the item is:

• Damaged, defective, or incorrect

• Unused and returned within 7 days of delivery

• Returned in original packaging

Refunds are processed after inspection. You may choose between exchange or refund.

To maintain your leather goods:

• Clean regularly with a soft, dry cloth

• Avoid water or moisture exposure

• Use natural leather conditioner occasionally

• Keep away from direct sunlight for long hours

We only use Full-Grain & Top-Grain leather — these age beautifully when cared for.

Absolutely!
We offer personalized engraving, corporate branding, and bulk gifting.

You can request:

• Name or logo engraving

• Event/corporate gift sets

• Custom size or packaging

Contact: [email protected]

Yes!
We proudly accept Direct-to-Customer (DTC) and B2B orders globally.

• International shipping via DHL / FedEx / EMS

• Wholesale pricing & Minimum Order Quantity (MOQ) available

For partnership inquiries, email: [email protected]

• Inside Dhaka: 1–2 business days

• Other cities in Bangladesh: 2–4 business days

• International: 7–14 business days depending on location & customs

• A product marked "Coming Soon" means it's launching soon.
  You can click “Notify Me” to get an email alert when it becomes available.

You can reach us via:

• Email: [email protected]

• Phone: +880 1973 367 563

• Address: Kawla, Airport Road, Dhaka-1230, Bangladesh