Shipping & Delivery Policy

Effective Date: August 8, 2025

Thank you for shopping with AURNIQ. We are committed to delivering your premium leather products safely and on time — both in Bangladesh and worldwide.

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📍 1. Delivery Coverage

🇧🇩 **Inside Bangladesh**
We deliver to all 64 districts using trusted courier services.

🌍 **International Shipping** 

We ship selected products worldwide. International DTC (Direct-to-Consumer) and B2B (Business-to-Business) shipping options are available.

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⏳ 2. Estimated Delivery Time

📦 **Within Bangladesh**
– Dhaka City: 1–2 business days
– Outside Dhaka: 2–4 business days

🌐 **International Orders**
– Standard Shipping: 7–14 business days
– Express Shipping (if available): 3–7 business days
*Delivery time may vary based on location and customs clearance.*

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💳 3. Shipping Fees

🇧🇩 **Bangladesh**
– Standard Delivery Fee: ৳60–৳120 (based on weight and delivery location)
– Free Shipping on orders over ৳5000 (within Bangladesh) — *terms & conditions apply*

🌐 **International**
– Shipping charges are calculated at checkout based on product weight, package size, and destination.
– Customs duties, VAT, or taxes (if applicable) are the buyer’s responsibility.

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📦 4. Order Processing Time

– Orders are processed within 24–48 hours of confirmation (excluding Fridays and public holidays).
– Tracking details will be shared once your order has been shipped.

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🚚 5. Our Delivery Partners

We use reliable and efficient courier services:

– 🚛 **Sundarban Courier**
– 🚚 **Pathao Courier**
– 📦 **RedX**
– 🟦 **Steadfast Courier**
– 🐝 **CareBee Courier**
– ✈️ **DHL / FedEx / Aramex** *(for international orders)*

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🔎 6. Order Tracking

Once shipped, you’ll receive an SMS/email with a tracking number.
Track your order anytime at: **https://aurniq.com/order-tracking**

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❗ 7. Delays or Lost Packages

For any delay, failed delivery, or lost shipment, please contact our support team at the earliest. We’ll coordinate with the courier service to resolve the issue swiftly.

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📞 Need Help?

AURNIQ Shipping Desk
📧 Email: [email protected]
📞 Phone: +880 1973 367 563
📍 Kawla, Airport Road, Dhaka-1230, Bangladesh